Privacy Policy
1. Who we are
Controller: MIRBEZVIZ FZCO (Registration No. DSO-FZCO-16258)
Registered address: Dubai Silicon Oasis, DDP, Building A1, Unit Number 001, Dubai, P.O.Box 342001, United Arab Emirates
We do not have a Data Protection Officer (DPO) and we do not have an EU representative.
2. What data we collect
- Inquiry data via embedded amoCRM forms: name, phone number, email, message and any other fields you submit.
- Communication data when you contact us via WhatsApp, Telegram, Instagram, Facebook, email (mailto) or phone (tel) links.
- Technical data collected automatically: IP address, device and browser information, approximate location, page URL, referrer, interactions and events on the site.
- Cookie identifiers and similar online identifiers, where permitted by your cookie choices.
3. Why we use data and legal bases
- To respond to your request and provide consultation (pre-contract steps / contract performance).
- To operate the website and keep it secure (legitimate interests).
- Analytics to understand site performance and improve content (consent via cookie banner).
- Advertising measurement (Google Ads conversion/remarketing tags) to measure campaigns and optimize ads (consent via cookie banner).
4. Cookies and tracking technologies
We use cookies and similar technologies. You can accept or decline analytics/marketing cookies and can change your choice later. Essential cookies are required for basic website functions.
5. Sharing and processors
- amoCRM (CRM and embedded forms) to receive and process inquiries.
- Google (Google Analytics 4, Google Tag Manager, Google Ads tags) for analytics and advertising measurement.
- Namecheap (domain/hosting services) to host and maintain website infrastructure.
6. International transfers
Your data may be processed outside your country (including outside the EEA/UK), depending on providers’ systems. Where required, we rely on appropriate transfer safeguards (e.g., standard contractual clauses).
7. Retention
- Leads / inquiries: up to 5 years from the last interaction.
- Analytics: Google Analytics user-level data retention is set to 14 months (where applicable).
8. Security
We use reasonable technical and organizational measures to protect data. No method of transmission or storage is 100% secure.
9. Your rights
Depending on your location and applicable law, you may have the right to access, rectify, delete your data, restrict or object to processing, and request data portability. If processing is based on consent, you can withdraw it at any time.
10. Children
Our services are not directed to children. We do not knowingly collect personal data from children.
11. Changes
We may update this policy. The “Last updated” date will be revised accordingly.
12. Contact
For privacy requests, email us at ask@mirbezviz.com.